How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jason Jones Your Own Question

Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 14391
Experience:  Over 10 years of professional experience.
30759776
Type Your Computer Question Here...
Jason Jones is online now
A new question is answered every 9 seconds

I have a google user name but none of my passwords work,

Customer Question

i have a google user name but none of my passwords work
JA: When did you last reset your username and password?
Customer: today
JA: What troubleshooting have you tried?
Customer: entering new passwords
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: i cant get a pass that will work with aol either
Submitted: 3 months ago.
Category: Computer
Expert:  Jason Jones replied 3 months ago.

Hello,

My name is ***** ***** and I look forward to assisting you today.

Gmail's password ***** system does not offer many options, but I have given them all below. If all else fails, you can always create a new free Gmail account.

Please, follow the instructions below to reset your Gmail/Google password:
- Click the following link: https://accounts.google.com/RecoverAccount
- Enter the email address that you wish to reset the password *****
- Click the Submit button
- Answer the questions on the following screen
- Now you will be able to reset your password

Please, follow the instructions below to reset your AOL/AIM password:
Please, click the following link: https://account.aol.com/account/password/start

On that page, enter the requested information and follow the instructions.

Once you do that, you will be able to reset your password ***** that ID.

If you have forgotten your security questions, click the Forgot Answer link when asked the question, fill out the requested information and continue. If that does not get you working, you can call the following number to resolve the problem: (###) ###-####/p>

One quick note: This is my job; however, I only get credit for my time, if you rate my help with 3 Stars or more. I would prefer a 5 star rating, if you are satisfied. If you are not happy with my answer below, please let me know so we can continue.

I look forward to your next message below or your rating on the top of this page (choosing of number of Stars and clicking the Submit button)

Please, do not forget to rate my help on this page.

Thank you again,
- Jason

In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with "For ***** ***** Only!"

My Profile page:

http://JasonFixedit.com