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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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We lost the administrator password to our computer how do we

Customer Question

We lost the administrator password ***** our computer how do we reset it
Submitted: 3 months ago.
Category: Computer
Expert:  Kevin T replied 3 months ago.

Hi,
My name is ***** ***** I will be helping you.

Expert:  Kevin T replied 3 months ago.

Hi,

You need to download a password ***** disk and run it on the PC.

Do you have another pc to do this?

Customer: replied 3 months ago.
Yea
Expert:  Kevin T replied 3 months ago.

We have two options here:

  1. I can explain how to burn the ISO and make it boo-table, you will need a blank CD
  2. I could connect to a device and do it for you

This is up to you. Once you burn the disk you load it on your pc and it will wipe your PC. It will take a good hour to talk you through it.

Customer: replied 3 months ago.
Can you explain it to me please
Customer: replied 3 months ago.
I really don't have a hour to sit on the phone and the Internet isn't working to well at that locations so if you can explain this to me let me know if not please pass me to the next person

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