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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have PCMatic on all my computers, but somehow Mindspring

Customer Question

I have PCMatic on all my computers, but somehow Mindspring and MyWay have gotten
past it and I have a real mess on hands now. Will PC Matic remove these?
Submitted: 3 months ago.
Category: Computer
Expert:  GeekGal replied 3 months ago.

Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows. I'm sorry that you're having this issue. It would be my pleasure to help you resolve this. Although I do not have personal experience with PC Matic I do know that it doesn't have very good review and there are a number of consumer complaints that can be easily found with a google search.

Expert:  GeekGal replied 3 months ago.

I can provide detailed instructions regarding how to manually remove MyWay and any other viruses, spyware or Malware that you may have.

In order to provide the best possible help, I will need to know what operating system you have on your computer. If you're not sure, please click this link and tell me what you see:

http://whatsmyos.com/

Expert:  GeekGal replied 3 months ago.

That does not seem to correct as I receive a message stating that a connection coudl not be establishes. Team Viewer is not running on remote computer.