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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am locked out of my email, last week it was my email

Customer Question

I am locked out of my email, last week it was my email banking. I am NOT enjoying aol at all
JA: How long have you had this issue with your A.O.L. account?
Customer: a week
JA: What troubleshooting have you tried?
Customer: I went to those websites and when I tried to click on them I went nowhere
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 1 month ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 month ago.


I'm sorry about the issue. Is there any error or message? Have you tried anything?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 1 month ago.

And/or what's the brand / model of your computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,