On the sign in page, you will see the Power icon.
Hold the Left SHIFT key on the keyboard, then with it held down, click on the power icon and then click on restart.
Keep shift held down until it has restarted and your at a menu, then you can release Shift.
Then click on Troubleshoot, Reset My PC
Choose to remove all files, let this complete and once done, it will be brandnew and it will take you through the setup process, like if you first purchased it.
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.