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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My phone goes to a magic recording when someone calls

Customer Question

My phone goes to a magic jack recording when someone calls instead of to the answering machine. I tried to unplug the device for about one minute but it didn't change anything.
could you please help me. I'm not getting any customers calling and if they do I don't know how to receive it off the magic jack answering machine.
Submitted: 3 months ago.
Category: Computer
Expert:  Richard replied 3 months ago.

Hi there and welcome

To check, you do use the Magicjack service correct?