Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
can you post a screenshot of the search page you get.
Seach page is basically a malware let me post a screenshot let me know if it looks this way.
i am online now let me know if you are comfortable coming up online i can assist you.