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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am getting the message boot from achi cd rom, but I tried

Customer Question

I am getting the message boot from achi cd rom
JA: How long has this been going on?
Customer: but I tried things shefin had posted several times now it is trying to start windows
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: samsung rv510 windows 7
JA: What troubleshooting have you tried?
Customer: went into bios and loaded defaults unplug adapter and battery
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  Dan replied 2 months ago.

Hello and thank you for your question. I look forward to assisting you today. Can you tell me please what problems you were having prior to this? Did your computer crash completely?

Customer: replied 2 months ago.
I'm not sure what happened prior its my daughters computer
Expert:  Dan replied 2 months ago.

Okay thank you. Try this for me please. Restart the computer and as soon as you see the Samsung logo or boot screen, start tapping the F4 key. That will bring you to the recovery menu. Try the basic restore first to see if that returns your computer back to normal. Let me know how you come out.

Expert:  Dan replied 1 month ago.

Just checking to see if you you were able to restore your computer. Please let me know if I can be of further assistance.