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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I really would rather fhave a phone call. Do you charge for

Customer Question

I really would rather fhave a phone call.
JA: How long has this been going on?
Customer: Do you charge for your help?
JA: What troubleshooting have you tried?
Customer: talked with internet server.
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: having troublel with email
JA: Just to clarify, what email service provider are you using?
Customer: gmail
Submitted: 2 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 months ago.


I'm sorry about the issue. Is there any error or message?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 2 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Michelle replied 2 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

let me know the problem a bit more in detail.