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Jason Jones
Jason Jones, Computer Expert
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I have a HP 655, Windows 10, The D drive Recovery is full,

Customer Question

I have a HP 655, Windows 10, The D drive Recovery is full, would like to get rid of unnecessary files and free it up
JA: Just to clarify, what's the exact model of your HP? And what operating system are you running?
Customer: HP 655 Notebook, Windows 10
JA: Have you installed any updates recently?
Customer: Just monthly standard system updates a week ago
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just want to clean it up just 3gb left on the d drive...
Submitted: 2 months ago.
Category: Computer
Expert:  Jason Jones replied 2 months ago.

I am the person that will be helping you today.

The Recovery drive (D:) should not have any personal files on it as it is only used for recovery. If you are getting messages that D: drive is getting full, you may simply ignore those messages. Often times, Windows will not recognize that it is the recovery drive.

I very highly suggest that you do not delete anything on the D: Recovery drive because if you do so, you may delete the recovery options for the future. If you wish, I can remote into your system and verify all of this for you.

I will be standing by, looking forward to your response.

Thank you,

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