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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I purchased a set of external speakers that plug into the

Customer Question

I purchased a set of external speakers that plug into the usb port but when pluged in they won't work. The reason for the external speakers also my internal speakers don't work either
Submitted: 3 months ago.
Category: Computer
Expert:  arsufi2002 replied 3 months ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 3 months ago.

What version of Windows does computer have?

Expert:  arsufi2002 replied 3 months ago.

(Win 7 / 8 / 10)

Expert:  arsufi2002 replied 3 months ago.

Are you there

Customer: replied 3 months ago.
I believe Windows 8.1
Expert:  arsufi2002 replied 3 months ago.

Can i start a remote session so that i can better troubleshoot and can work with you in real time

Customer: replied 3 months ago.
Expert:  arsufi2002 replied 3 months ago.

Ok, please accept the offer

Expert:  arsufi2002 replied 3 months ago.
Expert:  arsufi2002 replied 3 months ago.

Procedure:

1: Click above link

2: Click "I Agree"

3: Click "Download"

4: Double click downloaded file

Expert:  arsufi2002 replied 3 months ago.

Let me know once the tool is run or if you have trouble running the tool

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