I'm sorry about the issue. What's the model of the problematic computer?
Can you confirm it has Windows Vista? (or Windows XP, or Windows 7 or 8 or 10, etc.)?
Does it let you close / cancel the repair program?
Is the internet currently working on the problematic computer?
Please reply at the box below. Thank you,
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,