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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I want to print an email message...went to "more" then to

Customer Question

I want to print an email message...went to "more" then to print but the only options I am getting are save or cancel. I have printed emails before....a hundred times so I don't know what I am doing wrong
JA: Just to clarify, what email service provider are you using?
Customer: yahoo
JA: What troubleshooting have you tried?
Customer: I tried printing a document, works fine so it's not the printer. What else can I do?
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Yesterday I added a gmail account to my computer. Would this have affected anything?
Submitted: 2 months ago.
Category: Computer
Expert:  Barun replied 2 months ago.

Hi, and thank you for your question. My name is ***** ***** I'll be assisting you today.

Are you using Windows XP, Vista, 7, 8 or 10?

May I connect with you remotely to troubleshoot the printer issue now?

Please reply back to me below; thank you.

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