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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 30130
Experience:  Over 20 years of consulting to the IT industry
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I have a Lenovo laptop with a dvd RW drive... is my son able

Customer Question

Hi i have a Lenovo laptop with a dvd RW drive... is my son able to watch a dvd movie rented on it? I dont know how to make it go though ive put the dvd in the drive.
JA: Just to clarify, what's the exact model of your Lenovo? And what operating system are you running?
Customer: Thank you for any help.
JA: What troubleshooting have you tried?
Customer: Its a Lenovo think pad i think its windows 10
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Cant think of anything, thank you.
Submitted: 1 month ago.
Category: Computer
Expert:  Richard replied 1 month ago.

Hi there and welcome

Yes he should be able to watch the DVD if it is a single Layer DVD

Download this free program

It is a very good DVD player

Once installed, put the DVD in and it should play within it

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please.