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Louie, Computer Support Specialist
Category: Computer
Satisfied Customers: 11240
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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After power outage Marantz receiver displays 'Power On' but

Customer Question

After power outage Marantz receiver displays 'Power On' but does not start up.
Submitted: 2 months ago.
Category: Computer
Expert:  Louie replied 2 months ago.

Hi Kevin and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, bear with us; re-confirm and post back with the complete model number of the Marantz.

Customer: replied 2 months ago.
My error I confused receivers.
This is a Pioneer Elite VSX31 receiver.
Please advise.
Expert:  Louie replied 2 months ago.

Appreciate the information.

Have you tried a RESET?

Customer: replied 2 months ago.
Ive executed full power disconnect resets multiple times.
Expert:  Louie replied 2 months ago.

Consider a RESET.

Expert:  Louie replied 2 months ago.

A reset is both a test and a try of a fix. As it implies, a reset would force the unit to revert back to factory defaults removing glitches and config errors but would include memories, presets and user preferences. After a reset, the initial setup would have to be performed. If have not been done and should you venture to try: Please click HERE.

May have to be done a number of times.

This is very critical - a reset however would not be corrective of an internal hardware concern; but it would be confirmed. In some instances, it may even expose/cause other issues.

Please post back results / observations of the above once tried.

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