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Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.
Can you explain a bit more about this issue?Are you trying to use the browser to view videos on a java based site?I'm not quite understanding what the problem is from your initial description.
What site/content are you trying to watch?
I’ve attempted to accept your call request, but it appears to have failed on your end due to a payment issue. You may need to increase your deposit or clear a security hold on your account. I’ll resend a new phone offer from my end that may be more readily processed. If you prefer to continue here in chat, that is fine too, just let me know. Just let me know either way.
Do you need more help with this?