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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Have no idea, Dell, yes yahoo messenger which is the source

Customer Question

have no idea
JA: What kind of computer do you have?
Customer: Dell
JA: Have you installed any updates recently?
Customer: yes yahoo messenger which is the source of the problem yahoo mail that is now on computer does not have contacts or files can u repair?
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 3 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 months ago.

Hi,

I'm sorry about the issue. What happens when you try to access your yahoo email? Is there any error or message?

Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,