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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need to retrieve my email password because I am having

Customer Question

I need to retrieve my email password ***** I am having trouble transferring my email to a new phone
JA: When did you last reset your username and password?
Customer: Long, long ago. I need t keep my same email address.
JA: What troubleshooting have you tried?
Customer: none. When I have bought a new phone preiously the phone store transfers everything. Thy had trouble getting my email to move overl.
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Think not. Thanks
Submitted: 3 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 months ago.

Hi,

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

What's the model of your phone?

If you also have a computer, is your email currently working on the computer? And do you have windows xp, vista, or 7 or 8 or 10, or mac computer?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 3 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,