Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
In order to help you, I need to know Name/brand of your computer? (directions below are for windows ten reset on most pcs)
Shut down the windows 10 computer, start it.. When it gets to the windows sign in screen, dont sign in.Instead, left click the power button at the bottom right.Then, hold down the shift key on your keyboard, and then click restart.This should bring you to the blue screen menu.. Choose troubleshooting, advanced, and then choose system restore.Once system restore loads, choose a restore point that was one day before this problem started and then carry out the system restore.That should fix the issue, but if you get stuck or this doesnt work then please send a detailed reply and I will assist you further as needed.
If you get stuck, let me know.
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