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My asus x200CA notebook is stuck on Aptio setup and wont

Customer Question

my asus x200CA notebook is stuck on Aptio setup and wont cant escape. no matter what i enter, it cycles back to the start of Aptio setup and asks for my password. I enter it but it still wont change from the setup.
Submitted: 3 months ago.
Category: Computer
Expert:  IT Miro replied 3 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you with the problem you described.

If you can navigate through the Aptio setup menus, one of these 3 methods should solve the problem:

#1

1. Go to the "Save & Exit" tab

2. Select "Restore Defaults"

3. Confirm by selecting Yes

4. Select "Save changes and Exit"

5. Confirm by selecting Yes

The computer will restart. Check if it helped solved the problem. If not, try the #2 method

#2

1. Go to the "Boot" tab

2. Select "Launch CSM"

3. Select "Enabled"

4. Go to the "Security" tab

5. Select "Secure Boot menu"

6. Set the option(s) to "Disabled"

7. Go to the "Save changes and Exit" tab

8. Select "Save changes and Exit"

9. Confirm by selecting Yes, and pressing Enter

The computer will restart. Check if it helped solved the problem. If not, try the #3 method

#3

1. Go to the "Security" tab

2. Install a password ***** both Administrator and User

3. Go to the "Save changes and Exit" tab

4. Select "Save changes and Exit"

5. Confirm by selecting Yes, and pressing Enter.

The computer will restart. Check if it helped solved the problem

Let me know if one of these methods worked for you.

Regards,

IT Miro

Expert:  IT Miro replied 3 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know if you followed my suggestions.

Thanks,
IT Miro

Expert:  IT Miro replied 3 months ago.

Hello!

Let me know if you were able to receive my messages.

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