How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 18444
Experience:  5 years as Network Admin, 10+ years of IT support
50836188
Type Your Computer Question Here...
Josh is online now
A new question is answered every 9 seconds

I let a friend use my laptop computer. When he returned it I

Customer Question

I let a friend use my laptop computer. When he returned it I found that he had changed my password ***** one of his own. How do I get it changed bach to mine?
Submitted: 10 months ago.
Category: Computer
Expert:  Josh replied 10 months ago.

Hi Joanne,

Do you mean the password ***** sign onto the computer or a different password?

Customer: replied 10 months ago.
Expert:  Josh replied 10 months ago.

Do you have more than one account to sign onto the computer or just that one?

Customer: replied 10 months ago.
I had jusst myself but my friend may have added more.
Expert:  Josh replied 10 months ago.

There are ways around it but it requires another computer and some technical steps. Are you able to reach out to your friend to find the password ***** is that not an option?

Customer: replied 10 months ago.
My son's friend is not taking my son's calls so we are not able to get the password ***** has been using. I am the owners mother using my computer to get help for my son with this problem.. I am not verfy good on a computer myself but would like to be of help to him. how difficult are the technical steps?
Customer: replied 10 months ago.
are you there?
Expert:  Josh replied 10 months ago.

Yes, I am here.

Take a look here: http://www.isunshare.com/windows-7-password/bypass-windows-7-logon-screen-and-admin-password.html

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Customer: replied 10 months ago.
I'll do the rating when I find out if it works!! promise
Expert:  Josh replied 10 months ago.

Joanne,

The steps will work. Let me know how it goes