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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 16436
Experience:  5 years as Network Admin, 10+ years of IT support
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I let a friend use my laptop computer. When he returned it I

Customer Question

I let a friend use my laptop computer. When he returned it I found that he had changed my password ***** one of his own. How do I get it changed bach to mine?
Submitted: 5 months ago.
Category: Computer
Expert:  Josh replied 5 months ago.

Hi Joanne,

Do you mean the password ***** sign onto the computer or a different password?

Customer: replied 5 months ago.
Expert:  Josh replied 5 months ago.

Do you have more than one account to sign onto the computer or just that one?

Customer: replied 5 months ago.
I had jusst myself but my friend may have added more.
Expert:  Josh replied 5 months ago.

There are ways around it but it requires another computer and some technical steps. Are you able to reach out to your friend to find the password ***** is that not an option?

Customer: replied 5 months ago.
My son's friend is not taking my son's calls so we are not able to get the password ***** has been using. I am the owners mother using my computer to get help for my son with this problem.. I am not verfy good on a computer myself but would like to be of help to him. how difficult are the technical steps?
Customer: replied 5 months ago.
are you there?
Expert:  Josh replied 5 months ago.

Yes, I am here.

Take a look here: http://www.isunshare.com/windows-7-password/bypass-windows-7-logon-screen-and-admin-password.html

If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.

Customer: replied 5 months ago.
I'll do the rating when I find out if it works!! promise
Expert:  Josh replied 5 months ago.

Joanne,

The steps will work. Let me know how it goes