Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Did you buy the phone from a person, in the package at a store etc?
Where did you get it from?
I cannot log into phones, tablets, ipads etc. Only computers. If you see the automated request for remote assistance,
we do not need it at this time.
Leave your phone make/model and also can you tell me the icon you are clicking on
to access mail?
Did you use the default on the phone or download an application to check mail? Either one is fine,
it will determine how to wipe out old email and put your new one in.
Hi there and welcome
First, make an apple ID for the westnet email address here please
Then on your phone, go to Settings, iCloud and sign out of the netspace account.
Then sign in with this new account
Let me know how you go please.
To do that, on your phone, go to Settings, iCloud and sign out of the netspace account.