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Andy, Computer Consultant
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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We have an old electraelite 48/192 system. One of the

Customer Question

We have an old electraelite 48/192 system. One of the internal lines going to a classroom is now letting through pages. All other features work. On the main phone the light for that particular station is flashing as if on hold. We have changed phones, cables, and wall plug, as well as, rebooted the system. All did not work. How do we cancel that busy signal for the station. Thanks
Submitted: 2 months ago.
Category: Computer
Expert:  Seth Merrick explains replied 2 months ago.

Hi Terry,

Thanks for contacting JustAnswer!
I'm Seth, a technology expert with ten years of experience troubleshooting issues.

A quick clarification: When you say, "rebooted the system," can you tell me exactly what you did (e.g. what buttons you pressed, etc.)? The reason I ask is because... this is going to sound strange... not all things are always rebooted the same way, and I just want to be clear on the exact procedure you used.

Meanwhile, I'm looking up addit'l info to solve this issue for you!

Expert:  Seth Merrick explains replied 2 months ago.


Terry, two things stood out to me from your original description:

You said,

1a) "is *now letting through* pages" -- does that mean it wasn't before?

1b) and "flashing as if on hold" -- what happens when you pick the phone up and listen (or try to dial)?


You also said, "changed phones" -- what happens when you plug another phone into it? Does it exhibit the exact same symptoms?

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