How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Screen shows"primary tab is empty". going to inbox setting

Customer Question

screen shows"primary tab is empty". going to inbox setting to check primary box will not highlight and can not go back to primary e-mail listing.
Submitted: 3 months ago.
Category: Computer
Expert:  technicalcat replied 3 months ago.

Hello, and thank you for using this service.

Sorry to hear you are having trouble. In order to assist you better, please give me more details.

Who is your email provider. This is the part of your email address after the @ sign. Please tell me what that is. Thanks.

Expert:  Michelle replied 3 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

let me know what time you will be available i will assist you to fix the problem.

Expert:  technicalcat replied 3 months ago.

I can remotely connect to help you, but before I do that, it would be good to know if you weren't able to answer the questions. You must know the answers, or there is no way Google will let you back in to the account.