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Jason Jones
Jason Jones, Computer Expert
Category: Computer
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I just signed up w/android device manager and locked my

Customer Question

I just signed up w/android device manager and locked my phone and cannot use it. Please tell me how to unlock it. Thanks
Submitted: 2 months ago.
Category: Computer
Expert:  Jason Jones replied 2 months ago.


You can unlock it by going the following page, signing into your account, and choosing to Unlock it:

On the aforementioned page, do the following:
-In the ADM interface, select the device you need to unlock (if it isn’t already selected).
-Select ‘Lock’
-In the appearing window, enter a temporary password. You don’t have to enter a recovery message. Now click ‘Lock’ again.
-If it was successful, you should see a confirmation below the box with the buttons Ring, Lock and Erase.
-On your phone you should now see a password ***** in which you should enter the temporary password. This should unlock your phone.
-Now, before you go on with your life, go to your phone’s lock screen settings and disable the temporary password.

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