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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I mistakenly changed the password on my friends computer,

Customer Question

I mistakenly changed the password ***** my friends computer, but can't remember what it is. I have her computer at my home and need help retrieving her password. Then I will return her computer and another friend will help her to get online. I won't spend a lot of money to do this. But would consider a reasonable fee.
Submitted: 3 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 3 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

Does the computer have an email address on the lock screen?

Customer: replied 3 months ago.
I just turned on her computer and I see her name Ann. It is asking for her password, but I messed up by putting something in there the last time I was helping her.
Customer: replied 3 months ago.
I can't pay more than I agreed to. I changed her password, but can't remember what it was.
Expert:  Randy Computer Tech replied 3 months ago.

okay, no problem. The other offers are only additional offers in case you need remote screen connect support.

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