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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Do I have internet security? I was under the imperession

Customer Question

Do I have internet security?
I was under the imperession that Xfinity.com supplied online security.
Submitted: 3 months ago.
Category: Computer
Expert:  Quiksilver07070 replied 3 months ago.

Hello and thank you for choosing JustAnswer.com

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My name is ***** ***** will be the expert helping you today.

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I have heard of Xfinity offering free Internet Security for subscribing customers......but you do have to download and INSTALL it yourself.

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Just like any other AV (Anti Virus) or IS (Internet Security) program......they are not automatically put on your ocmputer, just because you subscribed to xfinity internet or TV service.

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With that in mind, I can certainly help you determine if you already have AV or IS, and if you do not, I can help you get some. Whether you get it form Xfinity, or other source.....I can help either way.

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The best way to do this.....is for me to have a look at your ocmputer, to determine if you have any AV or IS......and that is done with a Remote Session.

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Please let me know when you are ready for the remote session.

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