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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have have an issue with my Hotmail account, It keeps

Customer Question

Hello
JA: Hi. What is your issue regarding?
Customer: I have long have an issue with my Hotmail account
JA: How long have you had this issue with your Hotmail account?
Customer: It keeps putting essentially all my emails in the POP folder after a few days/weeks
JA: What troubleshooting have you tried?
Customer: not much. Just looked around in the settings if any setting is doing this for me as some kind of service
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Same on my iphone. I only have a week ago, then they get erased. (but recoverable if I go into the Hotmail POP folder= But below that I have messages from jan 2015. I suppose I or something changed settings then..
Submitted: 3 months ago.
Category: Computer
Expert:  IT Miro replied 3 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you with the problem you described.

Please tell me if you created that POP folder, or it was automatically created? Also, how many devices you use your Hotmail account on?

I am awaiting your reply.

Thanks,
IT Miro

Expert:  IT Miro replied 3 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro