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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I HAVE BEEN WORKING FOR 10 DAYS TO ADD A NEW LAPTOP TO OUR

Customer Question

I HAVE BEEN WORKING FOR 10 DAYS TO ADD A NEW LAPTOP TO OUR HOMEGROUP CONSISTING OF ONE DESKTOP AND ONE LAPTOP.
i HAVE TURNED OVER THE CONTROL OF ALL THREE TO MICROSOFT TECH SUPPORT AT LEAST 4 DIFFERENT TIMES.
RIGHT NOW i AM REALLY IN TROUBLE BECAUSE OF THE CHANGES THEY MADE TO MY SYSTEM.
i AM 81 YEARS OLD AND NEED SOMEONE WHO CAN GET OUR SYSTEM THE WAY WE WANT IT
Submitted: 3 months ago.
Category: Computer
Expert:  arsufi2002 replied 3 months ago.

Hi,

My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Expert:  arsufi2002 replied 3 months ago.

By the way, could you just mention how this laptop to be setup?

Also mention, how you are access the homegroup from working machine. (My intention is to know how you are accessing the homegroup)