How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I just purcased a hp 24 ail computer and I used a disc for

Customer Question

i just purcased a hp 24 ail computer and I used a disc for my documents using microsoft to transfer to my new computer and my favorites transfered but documents are all jumbled is there anyway to transfer documents to my new computer
Submitted: 5 months ago.
Category: Computer
Expert:  Martin replied 5 months ago.

Hello,

What kind of disc did you use to back your data up and are you contacting me from the new computer so we can have a look at it now?

Regards,
Martin

Related Computer Questions