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Kevin T
Kevin T, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 799
Experience:  IT Manager at Wood Group PSN
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I recieved a file via skype but cannot open

Customer Question

I recieved a file via skype but cannot open
Submitted: 6 months ago.
Category: Computer
Expert:  Kevin T replied 6 months ago.

Hi,

No problem. We can do this one of two ways:

  1. We can attempt to determine the file details over this chat;
  2. I could connect to your PC and open the file for you

What would be best? Do you know the file type etc?

Regards

Kris

Customer: replied 6 months ago.
I do not know the file type and since I am not very computer savy # 2 would probably be best
Expert:  Kevin T replied 6 months ago.

OK - let me issue.

Customer: replied 6 months ago.
Issue?
Expert:  Kevin T replied 6 months ago.

I've issued the remote request, when you accept i can connect.

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