Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
What email service are you using and how do you access your email?
How do you access your email is it from the web browser or using MS outlook?
Click on the link below and let me know if it opens your email juno