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Josh, Support Specialist
Category: Computer
Satisfied Customers: 15577
Experience:  5 years as Network Admin, 10+ years of IT support
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My kinda will not let me turn pages, 3 days, none, no

Customer Question

my kinda will not let me turn pages
JA: How long has this been going on?
Customer: 3 days
JA: What troubleshooting have you tried?
Customer: none
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
Submitted: 2 months ago.
Category: Computer
Expert:  Josh replied 2 months ago.

Hi Angela,

If you have a leather case on your Kindle; Please remove it before performing the steps below.

Please press and hold down the power button for 25-30 seconds until the Kindle restarts

If that does not work, then please respond back and let me know so I can continue to troubleshoot.

Expert:  Josh replied 2 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as 3 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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