Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Try to send a test email to your self and let me know if that comes with an error.
What operating system you have on the computer, Windows or Mac?
I see you have requested an additional service for secure remote assistance. i have sent you the offer.
Let me know once you accept i will send you a remote link to run.
you can come back and i will be online all you do is reply back from your email you will see justanswer email and i will be notified.
Status: payment failure for remote assistance.
I am ready to help you let me know if you want to continue.
At&T is your service provider and they do not provide tech support for a pc or a computer.
I hope I’ve provided the information you were seeking. If you are happy with my service, please provide a rating. If not, please let me know so l can continue to help you. Thank you.