Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
Please Make sure the document you want to delete is close. If the file is open, Word will not allow you to delete it.Click the Open button on the Standard Toolbar. Locate and select (click once to highlight) the name of the document you want to delete. Click the X button at the top of the dialog box (or tap the DELETE button on your keyboard).
Let me know the results
Has everything worked out, do you still need help please?
If you need further assistance please reply back to me and i will gladly continue to help.
do you still need help please?