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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 16047
Experience:  5 years as Network Admin, 10+ years of IT support
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Need to have my computer serviced

Customer Question

Need to have my computer serviced
Submitted: 4 months ago.
Category: Computer
Expert:  Josh replied 4 months ago.

Hi Douglas,

What is wrong with your computer?

Customer: replied 4 months ago.
It stops working, slow, was told by Tom my computer is passed due for service
Expert:  Josh replied 4 months ago.

Are you able to use the computer at all? I can connect to it to fix your issues for you remotely.

Customer: replied 4 months ago.
Expert:  Josh replied 4 months ago.

Awesome!

I am sending you the remote services offer so that I can connect to your computer. Please accept the offer and I will provide you the steps to perform on the computer that is having issues so I can connect to it. It can take 1-2 minutes for the offer to appear.