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Ask Dustin Your Own Question

Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 12533
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
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This is cole ready to connect

Customer Question

this is sharon cole ready to connect
Submitted: 2 months ago.
Category: Computer
Customer: replied 2 months ago.
I was working with Dustin
Expert:  Dustin replied 2 months ago.

Hi Sharon,

to start the connection please use this link

On the next page, click agree.. It will download the java boostrap client.

Once downloaded, open and install that file.. When it asks you to run it, click run. That will connect us.

Dustin S

Customer: replied 2 months ago.
App can't be open because it's from a identified developer
Customer: replied 2 months ago.
Is this a different link?
Customer: replied 2 months ago.
is this a different link it won't let download it
Expert:  Dustin replied 2 months ago.

Lets click the apple at the top left of your screen, them click system preferences, then click proivacy and security, then click the general tab.

Then, click the bubble for allow apps from anywhere.

If it wont let you click it, t hen click the lock at the lower left hand corner, enter your password ***** then click the anywhere bubble.

You should then be able to run the elsinore file I sent you.

Customer: replied 2 months ago.
Expert:  Dustin replied 2 months ago.


Customer: replied 2 months ago.
Customer: replied 2 months ago.
It's connected to the desktop
Expert:  Dustin replied 2 months ago.

You can respond to me in the chat box inside the remote connection, to save time!


Customer: replied 2 months ago.
Hp photos mart studio
Expert:  Dustin replied 2 months ago.

Thank you

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