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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a Dell external monitor connected to an Acer laptop

Customer Question

I have a Dell external monitor connected to an Acer laptop using a VGA to DHMI connector and the monitor blinks rapidly on and off.
JA: Just to clarify, what's the exact model of your Acer? And what operating system are you running?
Customer: Windows 10; Aspire R
JA: What troubleshooting have you tried?
Customer: None, looked for the Monitor menu
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
Submitted: 2 months ago.
Category: Computer
Expert:  Isaac Franklin replied 2 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Is this the adapter you have?

And, is this the first time you set this up or has it worked before?

Customer: replied 2 months ago.
No, its a CE FC and yes this is the first time using this adapter.
Customer: replied 2 months ago.
I have had this computer and monitor working together before using a different adaptor.
Expert:  Isaac Franklin replied 2 months ago.

What was the previous model of the adapter you had before?

And why are you not using that one instead of the one not working?

Do you need it replaced?

Customer: replied 2 months ago.
I misunderstood your question. I have an intel HD Graphics 520 adapter. and had it last time I connected. the only difference is a VGA to HDMI connection from the monitor to the laptop
Expert:  Isaac Franklin replied 2 months ago.

Payment for this service failed just showed up on my side. This is actually normal. A quick call to your bank

or CC company, will lift the hold. (it is usually for security measures so sites dont keep charging you without


When you can call them, let me know. And we will continue from there.

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