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Hello and welcome to JustAnswer. My name is ***** ***** I will do my best to assist you today.
Give me a moment to review your request and get back to you. Thanks in advance.
Please tell me when and from whom did you purchase it from?
I would first uninstall all copies you have installed and download the newest version as a trial version. That way you can at least use it until we get your license from the place of purchase.