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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Will not connect to the net. There is 59% charge in battery.

Customer Question

will not connect to the net. There is 59% charge in battery.
Submitted: 9 months ago.
Category: Computer
Expert:  Dustin replied 9 months ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Is the issue that you cant connect to the internet? Or, will your laptop not charge? or both?

Please provide further details, thank you.

Dustin S

Customer: replied 9 months ago.
Will not connect. My screen goes blank.
Expert:  Dustin replied 9 months ago.

So this isnt a charging issue then? Or not also a charging issue?

Customer: replied 9 months ago.
No charging issue. This trouble is on my kindle.
Expert:  technicalcat replied 9 months ago.

Hello, and thank you for using this service.

What model Kindle is this?

Customer: replied 9 months ago.
I enter my plan #, the screen goes blank.
Customer: replied 9 months ago.
I meant pin #. Could my pin #have been changed ??
Expert:  technicalcat replied 9 months ago.

What model Kindle is this?

Expert:  technicalcat replied 9 months ago.

.

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