Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
Is the issue that you cant connect to the internet? Or, will your laptop not charge? or both?
Please provide further details, thank you.
So this isnt a charging issue then? Or not also a charging issue?
Hello, and thank you for using this service.
What model Kindle is this?