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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have an ipad last night worked fine. today cannot

Customer Question

i have an ipad last night worked fine. today cannot activate. says someone used Find My iPhone, which I do not have, to link it to their Apple ID. instructions say enter Apple ID which is fine. Will not take password. what can I do now, besides pray or pull my hair out?
Submitted: 4 months ago.
Category: Computer
Expert:  Cody replied 4 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 4 months ago.

There are instructions here to erase you phone to get back into it.

If you'd like remote assistance I can help you that way as well. https://support.apple.com/en-us/HT204306

Expert:  Cody replied 4 months ago.

reply to this one

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