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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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A person sent money through pay pal this morning to credit

Customer Question

A person sent money through pay pal this morning to credit my person link and I have not received it. The sender suggest check my junk mail or span on my computer but I am not sure what to do.
Submitted: 4 months ago.
Category: Computer
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I will need to know what computer (Windows or Apple) you have, and what email program you use, in order to tell you where to seek Junk Mail and Spam Mail folders in that email program. Please let me know, in Reply To Expert, and I will instruct you.

Customer: replied 4 months ago.
I have a Macpro computer and my web mail address is:***@******.***I also discovered that my advertisement with Gumtree was on pause which may have assisted in making this transaction holt.
Expert:  Russell H. replied 4 months ago.

OK, I understand some of what I need to know to advise you.

But still: what program do you open your email with, on your Mac Pro computer?

Is it perhaps Mail ?

Or 'Apple Mail' as it is sometimes called.

Or is it Outlook, maybe?

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