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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Have had a Gateway PC for several years, and have been using

Customer Question

Have had a Gateway PC for several years, and have been using Microsoft Outlook 2007 through my Comcast connection. I recently updated several Drivers per a computer program to update my operating system. Evidently, following a completed update of all drivers, successfully, I no longer have access to all my past and present e-mails on my account,***@******.***. I also use an Apple laptop, and still get my e-mails through that, but it does not have the filing system for e-mails that I have had on my PC. I have tried signing onto my e-mail through Comcast, but only end up connecting to Xfinity!
Submitted: 4 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 4 months ago.

Hi,

I'm sorry about the issue. Is there any error or message?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 4 months ago.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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