How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

How do I reset the password for My Book Essential, WD

Customer Question

How do I reset the password ***** My Book Essential, WD SmartWare Software?
JA: When did you last reset your username and password?
Customer: Can't remember but been a long time ago.
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: Have not installed updates. You're my first try at a solution.
JA: Anything else you want the computer expert to know before I connect you? Thank you.
Customer: I have a Mac
Submitted: 6 months ago.
Category: Computer
Expert:  Martin replied 6 months ago.

Hello, welcome.

Does your one have a recovery button?

If so, take a look at this link:

http://ccm.net/forum/affich-26975-wd-my-book-reset-password

Let me know how you go.

Martin

Related Computer Questions