Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
To repair your magickjack we must use a computer and connect to the magicjack and update it, or fix it. Do you have a computer?
The steps below will help you renew your magicjack service. If you get stuck at anypoint, please specify exactly where
Lets get you re subscribed..
enter your phone number for magicjack, and enter the password
then. once signed in.. on the account details screen, it should show your subscription end date.
also.. you can extend your subscription here on the same page.
for 1, or 5 years. If you get stuck, or have any questions, let me know
I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
Hello again, I see you viewed my last reply but never responded. Did you still need help with this issue?
Please respond when you can so we can mark this issue as resolved or continue working on the problem.