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Ask Andy Your Own Question

Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My mouse and keyboard stopped working. Only touch screen.

Customer Question

My mouse and keyboard stopped working. Only touch screen.
JA: What's the make and model of your machine? And how long has the screen been an issue?
Customer: Dell. Just have the computer for a month and this problem started this morning
JA: What troubleshooting have you tried?
Customer: I tried settings. I tried powering off and restarting.
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Only that I will love him/her if it gets fixed.
Submitted: 2 months ago.
Category: Computer
Expert:  cvd4311 replied 2 months ago.

Is this a wireless mouse and keyboard or do you have it hooked up to your dell? is this a laptop or pc?

Expert:  cvd4311 replied 2 months ago.

Do you still need help?