Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
What is the brand/model of your pc?
What do you mean you cant get to it? what do you see when you start the computer?
Hi, i havent heard back since you read my reply.
Did you still need help with this issue? Please reply back if so, and we will continue troubleshooting or
close the question.