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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Won't turn on.. The power ligths up for s couple of seconds

Customer Question

Won't turn on.. The power ligths up for s couple of seconds and there is spinning then stops
JA: How long has this been going on?
Customer: Prices 24hrs
JA: What troubleshooting have you tried?
Customer: To hold the button down for one minute with battery out??
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No, thanks
Submitted: 2 months ago.
Category: Computer
Expert:  Michelle replied 2 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

What is the make and model of the computer?

Customer: replied 2 months ago.
HP pavilion Intel pentium
Customer: replied 2 months ago.
Now the computer does not even have the orange or white light at the charger point... It seems dead now
Customer: replied 2 months ago.
Hi Michelle, can't you answer my question please
Expert:  Michelle replied 2 months ago.

My apology for the delay i had an internet outage i was unable to reply back. As you have posted your reply, now you dont have a light lit on the ac adapter which provides power to the computer we have to get the ac adapter working first to investigate further faults.

How old is the computer and let me know the model number as well.

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