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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
What is the make and model of the computer?
My apology for the delay i had an internet outage i was unable to reply back. As you have posted your reply, now you dont have a light lit on the ac adapter which provides power to the computer we have to get the ac adapter working first to investigate further faults.
How old is the computer and let me know the model number as well.