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IT Miro
IT Miro, Computer Scientist
Category: Computer
Satisfied Customers: 2981
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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I have an acer laptop it was asking me to upgrade Windows

Customer Question

Hi good evening I have an acer laptop it was asking me to upgrade Windows but I missed the deadline since I am traveling , now I can't even log in to it it just shows a blue screen telling me that it can not connect to the group policy client service and to consult the system administrator
Submitted: 4 months ago.
Category: Computer
Expert:  Dan replied 4 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. What version of Windows were you using?

Customer: replied 4 months ago.
I am an old lady and I don't know
Expert:  Dan replied 4 months ago.

Does your computer start at all?

Customer: replied 4 months ago.
Expert:  Dan replied 4 months ago.

So you have access to Windows and your programs?

Customer: replied 4 months ago.
I am in Mexico City at the moment and using my iPad will a Mexico telefone number work for you or do you want my us number
Expert:  Dan replied 4 months ago.

My apologies, but I am unable to contact you by phone at this time.

Customer: replied 4 months ago.
Ok well guess what I just figured it out ! Thank you !
Expert:  Dan replied 4 months ago.

Okay very good. I'm glad you got it working!

Expert:  IT Miro replied 4 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you with the problem you described.

May I know if you still require assistance with the computer issue, or it has been solved?

Let me know,

IT Miro

Expert:  IT Miro replied 4 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

Expert:  IT Miro replied 3 months ago.

Hello!

Let me know if you were able to receive my messages.

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