Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
let me know since when the problem started
i understand how frustrating that can be
If you want i can provide secure remote access and will fix the problem for you.
let me know and i will share a remote link with you
click here for remote asisstance
Click on the remote link and as it opens the page scroll down and click on the green button "I Agree" download and run Secure Remote AssistanceAllow it to install and let it be opened. I will be able to connect then.
please click on the remote link i have given above that says click here for remote assistance
open this link on your computer